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Account Deletion Request

At Strek, we respect your data and give you full control over your information.

What happens when your account is deleted?

  • Your account closes straight away: it is hidden, and you are signed out.
  • Changed your mind? Sign back in within 30 days and it is restored.
  • After 30 days it can no longer be restored, and within 90 days your profile, posts, photos and videos, comments, likes, follows, and saved addresses and cards are deleted for good. This cannot be undone.
  • Orders stay in the shop's records, without your name, phone number or address. Messages you sent stay in the other person's chat, from “Deleted user”.
  • If you bought, sold or were reported, we keep your name, email and phone number for up to six years for legal reasons, then delete them.
  • Some anonymous user data can be kept for security, legal and business needs for as long as necessary.

Option 1: Delete via the App (Recommended)

The fastest and most secure way to delete your account is directly within the Strek mobile application:

  1. Open the Strek app and log in to your account.
  2. Go to your Profile.
  3. Tap on the Settings icon (gear icon) in the top corner.
  4. Select Account Settings.
  5. Under Danger Zone, tap on Delete Account and follow the confirmation prompts.

Option 2: Delete via Email Request

If you no longer have access to the app or your device, you can manually request account deletion by emailing our support team:

  • Send an email to support@strek.dev from the email address associated with your Strek account.
  • Use the subject line: “Account Deletion Request”
  • Include your username or profile link in the body of the email.
Note: Email requests may take up to 7-14 business days to process to ensure proper security verification. We may reply to request additional verification before completing the deletion. Once verified, an account deleted by email is deleted for good straight away, without the 30 days to restore it.